Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Stakeclub Casino. Please read them carefully before creating an account, depositing funds or participating in any game. By using the website or its services, you acknowledge that you have read, understood and accepted these terms, together with any applicable game rules, promotional terms and privacy information.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Stakeclub Casino website, account services, games, payment features, promotions and any other services made available through the website. They form an agreement between you and the operator of the relevant service. If you do not agree with these terms, you must not create an account, deposit funds or use the website.

On this page

Additional rules may apply to particular games, tournaments, promotions or payment methods. Those rules will be displayed with the relevant service and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity unless applicable law requires otherwise.

You are responsible for reading the current version of these terms before using the website. We may update or amend them from time to time to reflect changes to the services, technology, business practices or applicable legal requirements. The updated version will apply from the date it is published, unless a different effective date is stated.

Nothing in these terms is intended to exclude, restrict or modify any right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

The website is intended for personal use by eligible customers. References to the operator, we, us or our mean the entity responsible for providing the relevant Stakeclub Casino service. These terms do not create any relationship other than the contractual relationship described here.

2. Eligibility, registration and account security

You may use Stakeclub Casino only if you are legally permitted to participate in online gambling in your location. You must meet the minimum legal age that applies to you and must not access the service from a place where online gambling or the relevant service is prohibited. It is your responsibility to understand and follow the laws that apply to you.

You may be required to create an account before using certain features. Information provided during registration must be accurate, complete and kept up to date. You must not register under a false name, use another person’s identity or provide information that could mislead the operator. You must notify us if information connected with your account changes.

An account is personal to the registered account holder. You must not sell, transfer, lend or otherwise allow another person to access or use your account. You are responsible for keeping your username, password and other login details confidential, and for activity carried out through your account unless you have promptly notified us of unauthorised access.

You must not create or control more than one account unless expressly permitted by the operator.
You must not use the website on behalf of another person or for a business, syndicate or group without permission.
You must not allow a person who is underage, self-excluded or otherwise restricted to use your account.
You must not use false, stolen or misleading identity information.
You must not use automated tools, bots, scripts or software designed to interfere with the website or games.
You must promptly report suspected account compromise, unusual activity or payment activity that you do not recognise.

We may carry out identity, age, location, payment and security checks. You may be asked to provide documents or information that reasonably supports those checks. An account or transaction may be restricted, suspended or placed on hold while verification is completed. If the required information is not provided, or cannot be reasonably verified, access to some or all services may be refused.

3. Games, wagers, deposits and withdrawals

Games are provided for entertainment. Before placing a wager, you should review the rules, available options and information displayed for the relevant game. A wager is generally treated as accepted when it is recorded by the website, subject to technical failures, system errors, fraud controls and any applicable game or promotional rules.

You should check the details of each wager before confirming it. We may void or correct a wager where there has been an obvious error, a technical malfunction, a communication failure, suspected manipulation or another circumstance in which accepting or settling the wager would be inappropriate or unlawful. Any action will be taken consistently with applicable law and the rules displayed for the relevant service.

You must not place wagers using funds that you know, or reasonably suspect, were obtained unlawfully. You must also not use the website to conceal the source of funds, move funds for another person or carry out activity that may involve fraud, money laundering or other prohibited conduct.

Deposits must be made using a payment method that belongs to you or that you are authorised to use. We may reject, reverse or delay a transaction where it appears to be unauthorised, unlawful, fraudulent, subject to a chargeback or inconsistent with these terms. Additional checks may be required before funds are accepted or made available.

Your account balance may include deposited funds, winnings, promotional credits or other amounts with different conditions attached. A displayed balance does not necessarily mean that every amount is immediately available for withdrawal. Amounts may remain subject to verification, payment checks, game rules, promotional terms or legal requirements.

Withdrawal requests may be subject to account verification, payment checks, applicable game or promotion rules and legal requirements. We may return funds using an appropriate payment method or request further information before processing a withdrawal. Processing times can vary depending on the payment method, verification status and other circumstances.

If your account shows a balance or transaction error, you must tell us as soon as reasonably possible and must not knowingly use an amount credited to you by mistake. An incorrect credit may be removed or recovered. We may correct records where a technical or administrative error has affected a wager, payment or account balance.

4. Promotions, responsible gambling and acceptable use

Promotions and bonuses

Promotions are optional and are available only to eligible customers. Each promotion may have its own terms, including participation steps, qualifying deposits, contribution rules, wagering requirements, expiry periods, game restrictions, maximum values and withdrawal conditions. You should read the applicable promotional terms before opting in, depositing funds or using an offer.

Unless otherwise stated, promotional offers are intended for one person and one account only. We may withdraw, amend, suspend or refuse a promotion where permitted by law, including where there is suspected abuse, multiple-account activity, manipulation, a technical issue or a breach of the relevant terms. Promotional credits may be removed if the applicable requirements are not met.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only wager amounts you can afford to lose. Do not gamble when you are distressed, affected by alcohol or other substances, or trying to resolve financial difficulties. You can set personal limits, take a break or use available account restriction and self-exclusion tools where offered.

Set a budget before you play and keep gambling expenditure separate from essential living costs.
Set time limits and take regular breaks from gambling activity.
Never chase losses or increase stakes to try to change an earlier result.
Use available deposit, spending, loss, session or access limits where suitable for you.
Do not borrow money or sell belongings to fund gambling.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Requests for account restrictions or self-exclusion may affect access to games, deposits and promotions. You must not attempt to bypass a restriction by opening another account or using another person’s account. If you believe gambling is becoming difficult to control, stop playing and use the responsible gambling options made available through the website or an appropriate independent support service.

Acceptable use

You must use the website lawfully and fairly. You must not interfere with its operation, introduce malicious code, exploit a software defect, manipulate a game, use stolen payment details, abuse a promotion, launder funds, harass others or attempt to gain unauthorised access to accounts, systems or data. You must not use the website in a way that could damage its security, availability or reputation.

5. Privacy, suspension, content and legal information

Personal information is handled in accordance with the applicable privacy information published on the website. Information may be collected and used for account administration, identity verification, payments, customer support, fraud prevention, security, responsible gambling measures, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed and the choices that may be available to you.

We may suspend, restrict or close an account where we reasonably suspect a breach of these terms, unlawful conduct, fraud, money laundering, payment misuse, underage gambling, identity concerns, technical abuse or conduct that could harm the website or other customers. We may also restrict access where required by law or in response to a responsible gambling request.

If an account is suspended or closed, you must not attempt to create or use another account to avoid the restriction. Subject to applicable law, outstanding transactions may be reviewed and any valid balance may be dealt with after relevant checks are completed. Amounts connected with fraud, unlawful conduct, chargebacks, duplicate accounts or other prohibited activity may be withheld or handled as permitted by law.

Website content and intellectual property

The website, including its design, text, graphics, logos, software and other content, is protected by intellectual property laws or used with permission. You may use the website for personal, non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without permission, except where a right cannot lawfully be excluded.

Availability and liability

We aim to provide a reliable service but do not guarantee that the website, games or payment features will always be available, uninterrupted, error-free or compatible with every device. Access may be affected by maintenance, telecommunications issues, software faults, security events, events outside reasonable control or other operational circumstances.

To the extent permitted by law, we are not responsible for loss caused by your failure to keep account details secure, your misuse of the website, interruptions outside reasonable control, inaccurate information supplied by you or your use of an unsupported device or connection. Nothing in these terms limits liability for matters that cannot lawfully be limited, including rights available under applicable Australian consumer law.

Complaints, governing law and updates

Any question or complaint should first be raised through the customer support or complaints process made available on the website. Please provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You should not send sensitive information through an unsecured channel unless requested through an approved process.

These terms are intended to operate consistently with the laws and mandatory consumer protections that apply to you. If a dispute cannot be resolved informally, it may be dealt with by a court or other authorised process with appropriate jurisdiction. The current version of these Terms & Conditions is the version published on this page.

By continuing to use Stakeclub Casino after an update takes effect, you accept the revised terms. If you do not agree with a change, you must stop using the relevant services and, where appropriate, arrange any eligible withdrawal after completing required verification.